We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product came just as in picture and I cant wait to try it when i get home...and it came with two stocking caps... So I got to wear it over the weekend and I absolutely love it ...No knew it was a wig, it’s super soft, straights easy n goes back curl pattern fast, has a lil smell but washes out... already have couple of friends buying this ♥️
The wig is so beautiful. It is true to length. Keep curly well. I have used it for 2months and still soft. Normally no shedding no tangled. Will order it again
Nice wig. Faster shipping and true to length. Love it so much
The hair feels soft, I have not installed it yes. Hopefully it doesn’t shed.
I love this hair I had it for awhile. Wash it and condition it every night due to me working at a Hospital and I love the hair. It sheds a little if it is dry. The part is small af but can be manageable if you do a real flat install. (Meaning braid your hair down tight and small). Brush hair with paddle and oil the ends. Tie or hang it up at night treat it like natural hair but don’t add any greasy product to it.
Amazing unit for the price!!! I was extremely nervous about ordering but I’m glad I did! The hair feels and looks human , it holds the curl patteren even after it had been washed twice. I have gotten many compliments because the unit looks so natural you can barely tell that it’s a wig. I suggest you order this as it will probably last you a long time. This will be my go to Vendor when I need a good wig. Delivery was fast.