We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Très belle veste, similaire à celle de Zara porte très chaud.
Received order I less than 5working day.. I love my hair will definitely order again in another color and store was supper communicative I recommend you to buy and you won’t regret your purchase. Thanks
Received my 2 hair in less than 5days. Hair was supper gorgeous,well packaged, soft, true to length no shedding will install and upload a picture later. The store was supper friendly and gave every detail I needed . Am glad I ordered from this site will definitely order again in different colors. Thanks you seller big hugs
I ordered 22 inches and the length is very accurate the hair is very soft, the shipping was very fast it came in about 5 days after I ordered it, there’s no shedding or tangle, it has no smell to it, the store also stayed in contact, the description is very accurate, I would consider to buy another wig from this seller. I might have to bleach the knots and pluck I little bit more but overall the hair is amazing
I absolutely loved this hair. The color was perfect and it went well with my skin color. The highlights in the picture was just like the highlights in the advertising. This wig is a must buy!!! You will not regret purchasing or being worried about if it’s going to look right. The store communication was great. They kept me updated and made sure my wig came on time. I’m very happy with my purse and I will refer my family and friends or anyone because this vendor is legit. I will be buying from here again because the hair was amazing and I got it for a reasonable price!!! It’s a must buy ladies!!
Très bien mais la perruque n’est pas très rempli
Thanks Lucy :)