We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
beautiful I love it thank you
This product was exactly what I ordered! The Deepwave pattern was on point and hair was very nice! Thank you so much! Wig also arrived on time!
thank you very good
tolle perücke sehr leicht zu tragen und trotzdem tolles Volumen
Perfect haar die haar kwam snel binnen de verkoper is de beste verkoper ik raad julie daar haar te kopen
hair is definitely bombbbbb definitely will be ordering again because its the curls for meee
This wig is super pretty, it barely sheds, and is easy to custom! It doesn’t come pre-plucked and the knots aren’t bleached but that wasn’t an issue whatsoever. Instead of bleaching the knots, I applied foundation to the lace and it blended super well. It also shipped early as well! Would 100 recommend!
Hair is very soft , did shed a little bite When I first ran my fingers through it after that no more shedding, also hair is very soft and flowy , and this is a real review I water marked my photo so you all can know but for the most part lovee the hair can't wait to bleach and install . Will come back after 3 months of install to give you all a update . Follow Me on YouTube to see how I install and style this unit ‼️ @koridenay. ALSO VERY FAST SHIPPING
RECEIVED SOOOOO MANY COMPLAINTS This was my first time buying a wig && ladiessssss if you are skeptical don’t be I loveeeee this wig sooo much it’s soft , the curls stay , NO SHEDDING , and the lace melts GREAT!!!! Just found my new wig plug OH && IT TOOK 5 DAYS TO GET TO ME , talk about fast shipping .
The hair is beautiful. Has a bit of a smell but all in all I’m happy. Shipping was very fast
Arriver rapidement après la pose je vous donnerais mon avis