We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Had a very weird smell to it but that can be easily washed out. Super soft hair. The knots aren’t bleached completely. I could still see black dots. This is a 180% 18 inch 13X4 wig. I like the color a lot and I think it will look good when I bleach the knots, tint the lace, and style. I’ll update my review if anything changes.
Sooo! Yes, this vendor is definitely one of AliExpress’s top vendors! The products are as in pics; the shipping was very fast! The vendor themselves responds & communicates on point & very supportive to customers concerns! The wig is soft, full and packaged accordingly! This was just a quick review on that part! Photos & more comments coming soon! In the process of applying & styling wig. And I’m sooo excited! More coming soon ....
The hair beautiful very nice and silky . I ordered a 20 inch but it’s very thin for 20 inch . I have ordered plenty of hair from aliexpress and I wasn’t expecting this hair to be so thin .. The hair came with a natural curved hairline and also came pre- plucked. Will most likely probably order from here again only if I am rush for hair .
Real review! The wig was full co-washed no shedding. 180 density. True to length. Pre-plucked. The shipping was definitely a hassle being that it was delayed in customs, for line 8 days. I’m going to customize a little more. Once I bleach the knots and install the wig I’ll do another review on the quality of the lace.
The hair is soft, true to its length and little to no shedding. Shipping was fast (4 days) . Communication was great.
Add pictures when hair gets installed came quickly and it’s soft
I love this hair will be ordering again soon
Very very soft! Highly recommend & the store contact back! Doesn’t disappoint & most definitely will b shopping with them again!
Very beautiful hair,soft,and accurate...since I wasn’t very happy with the hair the store was nice enough to give me back a partial refund thanks again although I will definitely buy again...13x4 180% density....love the fast shipping too
I love the hair so much, I got so many compliments. It does not shed,
very much in looveee i’ll post pictures after work
Hair is full and beautiful